Meet Lee, Your Community Manager

Hello Lee, members often see you getting involved in discussions or receive messages from you, but what exactly is your role?

As the Community Manager of the Carenity US forum, my role is to help members get the most out of Carenity. I help them find the right information, suggest discussions or articles that may be of interest to them, and initiate discussions to allow them to discuss general topics or issues related to a particular disease.

I am also responsible for ensuring that exchanges take place under good conditions; I may moderate inappropriate comments, close discussions when they are dated, warn members that their personal details should not be communicated on the forum, etc.

How can members contact you or alert you if a message is inappropriate?

Members can, of course, @Emma2190‍'s testimonial regarding her Multiple Sclerosis is another one that I remember. Coming up on its first year anniversary, this testimonial really touched a lot of members and offered some great advice, especially the Daith Piercing, which benefited not only people with MS but also migraines. Read Emma's testimonial here. Also, Emma's story, advice, and support also were shared in her discussion; click here to read her discussion.

A Carenity project that I also remember well is the article posted regarding Carenity's survey, “The diagnosis of cancer as told by Carenity members.” This was one of the first surveys posted on Carenity and it was very enlightening to see so many members share their experiences and stories cancer. It gave members a chance to have their voices heard and play a role in their healthcare, great quality of most Carenity surveys. In case you did not know, Carenity invites our members to take surveys, which often are carried out in partnership with public and private healthcare stakeholders: to improve medical care for people affected by chronic conditions. You can read more about it here.

Carenity also exists in five European countries. In your opinion, are there any specific features of the platform you are running?

Carenity across all platforms offer great functions: forum, testimonials, health news articles, and survey. As with all Carenity platforms, there is great support and growth within the community; however, I feel that the Carenity US community is growing rapidly and the sense of community is amazing! There are many members who play a very active role in the community and truly have become key participants in the success and growth of the community!

A great hidden resource of Carenity US is the Procedures and Paperwork section, which provides members with articles about their rights and administrative procedures, such as tips on how to pay medical bills, how to file a health insurance claim, and how to reintegrate into the workplace.

What are the 3 adjectives that would best define you?

Resolute, hardworking, and loyal.

Many thanks to Lee for presenting his role at Carenity! Feel free to ask him further questions in the comments section below!